By: Lesley Brown
5 October 2018
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Innocherche in Silicon Valley – 8 October
During this feedback meeting, organised by InnoCherche to present feedback from its intelligence gathering trip to Silicon Valley in September 2018, monitors will present findings on the following topics:
- The garage in Silicon Valley: nostalgia for the past
- Mobility: from chaos to insight!
- Stop the AI psychosis
- No longer product, no longer service… it’s the customer experience
- Customer centricity: to manage our clients, let’s all measure our ARPU, our CHURN, and our CLV!
Cover photo: Flickr/cc – Patrick Nouhailler