Innocherche in Silicon Valley – 8 October

Innocherche in Silicon Valley – 8 October

During this feedback meeting, organised by InnoCherche to present feedback from its intelligence gathering trip to Silicon Valley in September 2018, monitors will present findings on the following topics:

• The garage in Silicon Valley: nostalgia for the past
• Mobility: from chaos to insight!
• Stop the AI psychosis
• No longer product, no longer service…  it’s the customer experience
• Customer centricity: to manage our clients, let’s all measure our ARPU, our CHURN, and our CLV!

Cover photo: Flickr/cc – Patrick Nouhailler

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